We recognize that you may be experiencing significant changes in your everyday life while thinking through the full impact of COVID-19 on you, your family, and your business. To that end, we wanted to provide the following information about Independent Life.
For the safety of our employees, we have taken precautions and activated our remote telework protocols which enables our company to remain open and available for you and your clients when you need us. We will continue to provide industry leading turnaround times with our white glove customer service experience to quickly process any pending or new cases.
We are accepting new business and remain committed to offering competitive pricing and underwriting in this rapidly changing market. Our Pricing and Underwriting Committee regularly reviews our policies and rates to ensure we are providing injury victims and their families with sound value for each settlement dollar entrusted to us.
Independent Life has a very conservative and diverse investment portfolio primarily comprised of investment grade corporate bonds. We do not have any investments in common stock. Since our inception, we have worked closely with our investment advisors, BlackRock, to navigate the changing financial markets and to make sure there are no significant issues. We are confident in our position and our financial commitments even amidst the market’s volatility.
We also have a conservative treasury management strategy which ensures that we have sufficient liquidity to make the benefit payments promised to our payees without having to sell investments when the financial markets are undergoing this extreme volatility. Payees should take comfort in knowing that the amount of the payments due from Independent Life will be processed on schedule.
Independent Life’s management team is comprised of industry executives who have managed companies through many crisis situations including the economic collapse in 2008 and 2009, the terrorist attacks of September 11, and many others. While no two crises are exactly alike, there are key principles that we will apply as we all adapt to a dramatically changed lifestyle and business environment in the weeks and months ahead.
New information related to COVID-19 is emerging every day and we will continue to keep you updated. On behalf of all of us at Independent Life, we are committed to supporting you and persevering together in these challenging times. Our hearts go out to anyone that has been impacted by the virus. To those who are sick, we send our thoughts and best wishes for a full and speedy recovery.
We sincerely appreciate and value your business,
The Independent Life Team